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Summary
Digital transformation strategist with 30 years of experience guiding organizations through modernization, AI readiness, and practical technology adoption. Skilled at translating complex technical concepts into clear business value, aligning stakeholders, and improving workforce productivity through modern workplace solutions. Known for reducing transformation failure rates, improving collaboration, and helping SMB, mid-market, and mission-driven organizations adopt cloud, automation, and AI technologies in a sustainable, human-centered way.
Experience
MMR - Modern Workplace Consultant
AI Adoption Program Lead (Software Engineering Transformation)Led digital transformation initiatives across healthcare and business environments, focusing on assessments, modernization planning, and technology enablement. Guided organizations through AI readiness, workflow improvement, and adoption of modern workplace tools. Evaluated operational gaps and developed practical roadmaps that aligned leadership, staff, and technology teams. Keywords: AI adoption, context engineering, software development, prompt engineering, machine learning integration, workflow automation, developer training, engineering transformation.
- Designed digital workplace solutions using Microsoft 365, Teams, and SharePoint to improve collaboration and reduce operational friction
- Developed modernization roadmaps based on business, clinical, and IT assessments
- Led change enablement efforts to support adoption of new tools and processes
Cognesense
Contract Cybersecurity Lead (Incident Response & Recovery)Brought in as an external consultant to lead Cognesense’s on-site response after a ransomware attack exploiting a SonicWall router vulnerability. Tasked with mitigating the crisis, restoring operations, and building long-term resiliency within the IT environment. Keywords: Incident response, ransomware recovery, network security, SonicWall, cybersecurity architecture, business continuity, data recovery, forensic analysis, mitigation, team leadership.
- Led cross-functional team through full incident response cycle, including threat assessment, system isolation, negotiation strategy, and coordinated recovery.
- Designed and implemented technical playbooks for rapid incident response and infrastructure restoration.
- Directed negotiations with threat actors and coordinated forensic containment efforts to minimize data loss.
DTIG
UX Strategy & Digital Transformation ConsultantLed digital transformation initiatives across healthcare and business environments, focusing on assessments, modernization planning, and technology enablement. Guided organizations through AI readiness, workflow improvement, and adoption of modern workplace tools. Evaluated operational gaps and developed practical roadmaps that aligned leadership, staff, and technology teams. Keywords: Digital transformation, Microsoft 365, Teams, SharePoint, AI readiness, workflow improvement, modernization roadmaps, change enablement, cloud migration, operational assessments, technology adoption, cross-functional alignment
- Designed digital workplace solutions using Microsoft 365, Teams, and SharePoint to improve collaboration and reduce operational friction
- Developed modernization roadmaps based on business, clinical, and IT assessments
- Led change enablement efforts to support adoption of new tools and processes
Kaufman Hall
Senior SharePoint Architect / Office365 AdministratorSupported enterprise collaboration platforms, modernized SharePoint environments, and improved digital workplace capabilities. Keywords: SharePoint development, Microsoft 365 training, platform upgrades, automation workflows, information architecture, governance, cost optimization, enterprise collaboration
- Developed custom SharePoint solutions and integrated business applications
- Led training and adoption programs for Microsoft 365
- Managed upgrades and migrations across SharePoint environments
MICAH Legal Services Inc
Digital Transformation DirectorProvided technology leadership for a statewide legal services organization, improving operational efficiency and supporting remote work capabilities. Keywords: Cloud-first strategy, IT operations, technical standards, system reliability, security posture, technology governance, operational continuity, modernization roadmaps, IT staffing
- Developed a cloud-first strategy to improve access, performance, and scalability
- Improved IT operations, staffing, and support processes
- Established technical standards and roadmaps for modernization
Groove Science Studios, Inc.
Member of the Board of AdvisorsAdvisor for Soundscape VR, supporting product development, partnerships, and strategic planning. Keywords: Product roadmaps, strategic planning, partnership development, hardware/software integration, VR development, business alignment, solution delivery
- Co-founded and served on the board
- Developed partnership strategies with industry stakeholders
- Owned product roadmaps and planning cycles
Tahoe Partners
Information Technology Solutions ArchitectProvided consulting services for healthcare organizations undergoing modernization. Conducted assessments, identified capability gaps, and developed transformation strategies that improved operational efficiency and technology adoption. Keywords: Digital transformation, process improvement, AI evaluation, automation, SharePoint migration, Microsoft 365, cloud migration, re-platforming, capability assessments, transformation strategies, operational efficiency
- Created standardized methodologies for digital transformation assessments
- Developed process improvement recommendations aligned with future-state goals
- Evaluated digital tools including AI, automation, and online engagement systems
Strive Consulting, LLC
Technology Solutions ArchitectProvided consulting services focused on cloud strategy, modernization, and technology adoption. Keywords: Cloud strategy, privacy compliance, modernization trends, migration planning, technology adoption, operational needs, strategic alignment
- Developed cloud strategies aligned with organizational goals
- Monitored privacy and compliance considerations
- Provided guidance on cloud technologies and modernization trends
Heitman
Senior SharePoint ArchitectLed SharePoint modernization, migration, and team restructuring to improve collaboration and operational efficiency. Keywords: SharePoint modernization, migration, team restructuring, process evaluation, Microsoft 365, operational challenges, collaboration platforms
- Evaluated internal processes and recommended improvements
- Developed SharePoint solutions aligned with business goals
- Restructured development team to improve delivery outcomes
Rockit Ranch Productions
Director of Technology and Digital StrategyLed modernization of business systems to support expansion from regional to national operations. Keywords: Identity management, LAMP stack, cloud migration, Microsoft 365 deployment, analytics dashboards, knowledgebase development, enterprise systems
- Implemented identity and access solutions for unified authentication
- Designed and deployed LAMP-based web applications
- Migrated on-premise systems to cloud platforms
4Medapproved
Software Engineer and Healthcare IT ConsultantSupported healthcare organizations with compliance, application deployment, and software development. Keywords: Healthcare compliance, LMS management, web development, REST APIs, MySQL, SQL Server, infrastructure engineering, application deployment
- Assisted medical practices with compliance and application configuration
- Managed LMS content for training and certification
- Developed web applications and REST APIs
TheSiteKings.com
Web Technologies Developer/DesignerDeveloped websites and applications using PHP, JavaScript, and Drupal. Keywords: PHP development, JavaScript, Drupal CMS, UI/UX design, Adobe Creative Suite, bash scripting, web applications
- Developed custom CMS frameworks
- Built web applications and REST APIs
- Designed UI/UX components
Kehoe Designs & Floral Exhibits
IT Services Manager and Lead Web DeveloperManaged IT services, digital systems, and web development for a large creative production environment. Keywords: CMS development, server infrastructure, helpdesk management, intranet systems, disaster recovery, mixed OS environments, custom software
- Developed custom CMS frameworks
- Upgraded server infrastructure
- Managed helpdesk and IT operations for 500+ users
WiredTree
Data Center Engineer & Infrastructure ArchitectSupported data center operations, server deployment, and infrastructure automation. Keywords: Data center operations, Linux administration, Python scripting, bash automation, mail servers, DNS configuration, disaster recovery
- Deployed and managed bare metal servers
- Performed Linux server administration
- Developed automation scripts in Python and bash
PriceHonest LLC
Lead Software Engineer and Database AdministratorDeveloped ERP systems and web applications in partnership with academic and international stakeholders. Keywords: LAMP ERP systems, MySQL administration, ETL engineering, hybrid environments, software engineering, academic partnerships, international stakeholders
- Developed LAMP-based ERP systems
- Administered MySQL databases
- Engineered ETL tools
ARM-S Electric, Inc.
Sales and Field EngineerProvided technical support, diagnostics, and process automation solutions in heavy manufacturing environments. Keywords: Electrical diagnostics, logic controller software, automation solutions, root cause analysis, manufacturing environments, customer support, engineering teams, process improvements, High-voltage diagnostics, microelectronics, PLC programming, automation engineering, root cause analysis, process improvement, manufacturing systems
- Performed diagnostics on high-voltage and microelectronic systems
- Provided customer support for engineered systems
- Developed logic controller software
Roles older than your selected year are summarized above.
Projects
Plan and Deploy New Information Architecture for HIMSS
- Collaborated with stakeholders to design a modern information architecture for healthcare information systems.
- Engineered and deployed information systems to provide a logical single source of truth using SharePoint and Dataverse.
- Measured and reported efficiency gains, demonstrating a 28% improvement in knowledge worker capacity.
MMR AI Adoption Program Lead (Software Engineering Transformation)
- Guided software engineering teams to adopt AI technologies for context-driven coding and development.
- Transitioned workflows from ad hoc prompting to structured context-engineering frameworks.
- Developed internal training modules for prompt engineering and model-driven project design.
CONFIDENTIAL | Cybersecurity & Disaster Recovery Lead
- Led emergency response team after a ransomware attack exploiting a SonicWall router vulnerability.
- Directed containment, negotiation, and recovery phases to restore uptime and secure data integrity.
- Authored and implemented incident response playbooks and disaster recovery frameworks.
Co-Authored DTIG Automated SharePoint Migration Tool Set
- Helped build a library of orchestration and automation tools using Portainer, Terraform, Balena, Ansible, Chef, Docker, and Kubernetes
- Drafted playbooks to facilitate cloud migrations for enterprise support systems.
Assist and Advise on SharePoint Migration for Reyes Holdings
- Defined requirements for migration automation workflows.
- Identified KPIs for the migration PMO and designed Power BI reports for real-time decision making and stakeholder communication.
HIMSS UX Transformation
- Redesigned the SharePoint 2016 user experience with a more intuitive interface.
- Consolidated CSS, JavaScript, and design elements.
- Improved performance using CDNs and code optimization.
Information Architecture Redesign and SharePoint Server Farm Migration for University of Chicago Medicine
- Redesigned information architecture for multiple SharePoint farms.
- Performed a seamless, no-downtime migration of 5 server farms with zero interruption to emergency care operations.
HEITMAN Financial SharePoint Upgrade, Migration and Deployment
- Migrated SharePoint 2013 data to SharePoint Online and SharePoint 2016 in a hybrid model.
- Installed, designed, and deployed LiveTiles skin for the SharePoint intranet site.
- Created standard and executive dashboards backed by Power BI using data from Salesforce.com.
SharePoint Migration 2013 to 2016
- Migrated SharePoint 2013 data to SharePoint Online and SharePoint 2016 in a hybrid model.
- Installed, designed, and deployed LiveTiles skin for the SharePoint intranet site.
- Created standard and executive dashboards backed by Power BI using data from AXIOM ERP and other LOB tools.
SharePoint 2010 to SharePoint 2016 Migration
Kaufman Hall - SharePoint 2013 to SharePoint 2016 Migration
- Planned and migrated all site collections from SharePoint 2013 farm to SharePoint 2016 farm.
AD and File Server Migration - Rockit Bar & Grill and Rockit Burger Bar
SharePoint Deployment - RRP - Corporate
- Engineered data structures and workflows to automate business process management (BPM).
Skills
Modern Workplace & Technology Enablement
Cloud Computing & Migrations
Web Application Development
Database Backend
Virtualization, Containers & Orchestration
Process & Performance Improvement
Information Architecture & CMS Design
System Development Life Cycle (SDLC)
UX Design & Experience Augmentation
Scripting & Automation Tools
Linux Server & Desktop Administration
Regulatory & Compliance
AI Adoption & Applied AI Skills
Data, BI & Analytics
Security, Compliance & Identity
Education
Massachusetts Institute of Technology
University of Notre Dame
Columbia College Chicago
Roosevelt University
MIT Sloan School of Management
Certifications
Certified HIPAA Security Professional
Microsoft Certified Systems Engineer
Publications
Photonic Computing: A Light-Based Architectural Response to the End of Electronic Scaling
The Panopticon Paradigm: Structural Subversion and the Controlled Illusion of Digital Privacy
Reasoning Strategies for AI Decision Making: A Practical Guide
Claire's Transformation Plan
Awards
Makithapin Award
Recognized for exceptional contributions to organizational mission and culture.
Employee of the Year
Awarded for outstanding performance, dedication, and organizational impact.
Pilot of the Year
Recognized for excellence in executive production and creative direction.
Highest Rated Engineer for Customer Satisfaction
Awarded for exceptional customer service and technical expertise.
Top Sales Engineer 2003
Accomplished the distinction of being recognized as the Top Sales Engineer for Field Service and Electrical Apparatus Sales. Demonstrated exceptional sales acumen, technical expertise, and a deep understanding of the field service and electrical apparatus industry. Consistently exceeded sales targets by effectively identifying customer needs, providing tailored solutions, and building strong relationships with clients. This achievement highlights a track record of driving revenue growth, delivering exceptional customer service, and playing a pivotal role in the success of the organization.
Volunteer
Friends of Fur
Founded and led an animal welfare organization focused on rescue, medical support, and adoption services.
Random Hacks of Kindness
Supported the Sohana Project for Chicago's CERT Team.
PAWS Chicago
Provided care and support for shelter animals.
Village Senior Care
Trained and managed animals for therapeutic support in senior care facilities.
Working together
Currently taking on a small number of engagements per quarter. Reach out early in your evaluation process.